Student Union Services

Visit one of the student unions’ Information Desks, located on the main floor of the William Pitt Union and the main floor of the O’Hara Student Center. We are here to assist you with questions about the student unions, campus, and sometimes even the city of Pittsburgh! 

Student Union Information Desks

Lost and Found 

• Pitt Police is the official lost and found center for the University of Pittsburgh
• Items are kept for up to 30 days
• We do not keep articles of clothing, water bottles, lunch boxes, food, or earbuds
• Lost Pitt IDs are immediately turned in to Panther Central

Will Call 

• Will Call services are available for anyone affiliated with the university
• Pick up must take place within 72 hours
• Items cannot be larger than 39 in. length, 9 in. height, 15 in. wide

Key Sign Out 

• An activity pass and your Pitt ID are required to check out a key to a student organization office. The Activity Pass program is designed to streamline access for students who need to utilize specific office or storage spaces. With an Activity Pass, pre-approved students can check out a key to your designated office or storage space from our front desk.
   
• How it Works
  • Eligibility: The Activity Pass is available to students who have been pre-approved by an organization advisor, president, or department head.
  • Key Check-Out: Once approved, students can use their Activity Pass to check out a key from our front desk. Both the Activity Pass and a valid Pitt ID are required for key check-out.

  • Requesting an Activity Pass: If your department or organization is not yet part of the program and you'd like to participate, please complete the Activity Pass Request Form and email Devin Castro at dec201@pitt.edu. Ensure that a key is available for your designated space.

• Request Submission Process
  • All requests must be submitted online by the organization advisor, president, or department head.
  • After the form is submitted, our staff will be automatically notified via email. We will create the passes within 3 business days.
  • The passes are the size of a business card and must always stay with the student they are assigned to, except when in use.
     
• Guidelines for Requesting Activity Passes

  • To minimize waste, please only request passes for students or staff who will frequently need access to the office or storage space. If you’re unsure who will need a pass, only submit the names of those you are confident will require one. You can submit additional names throughout the semester by completing a new form. If a student leaves your organization, notify us immediately in writing so we can deactivate their pass.

• Important Reminder

  • Students cannot check out a key without presenting both their Pitt ID and their Activity Pass. Please ensure that students keep both items with them when accessing the designated spaces. For more information or to begin the request process, complete the Activity Pass Request Form today!

WPU Banners 

• To hang banners, space in EMS must be reserved for the entire duration, with a maximum reservation period of 10 business days.
• The cost for banner hanging is approximately $314.
• Banners must be provided by the event sponsor, meeting specific dimensions, and featuring grommets along the top and in all four corners.
  • For the Fifth Avenue side of the building, banners should measure 12 feet in length and 3 feet in width.
• Banners should be delivered to the William Pitt Union information desk at least one day before hanging.
• Prior to hanging, confirmed space reservations and appropriate agreements must be in place for WPU Banner Space due to its visibility.
• As banners will be hung outdoors, any risk of theft or damage while hung is the responsibility of the requester. The Student Unions are not liable for the care of banners during their hanging.
• Coordination of banner hanging should be jointly handled by the event host and Student Union Operations.
• Contact trd101@pitt.edu to schedule hanging and tear-down dates.

Sandwich Boards & Yard Signs 

• Sandwich boards and yard signs must be provided by the department or student organization
• NO SIGNS SHOULD BE FOUND WITHOUT PRIOR APPROVAL FROM THE WILLIAM PITT UNION RESERVATIONS OFFICE.
• To request posting, email ems-reservations@pitt.edu.
• Signs cannot be placed in university planters nor block egress.
• Designated areas will be discussed with the Reservations team.
• Organizations may not have more than 2 sandwich boards and/or 4 yard signs in any one location (i.e. Quad, WPU Plaza, Bigelow lawn, etc.)
• Signs may be posted for a total of 14 days and must be taken down immediately following any advertised event's conclusion.
• Signs cannot be commercial or retail-based. This includes apartment rentals, job openings, etc...
• Signs in a foreign language must provide at least one copy in English. 

Upcoming Events Bulletin Boards and Posting Flyers

• Anyone affiliated with the University of Pittsburgh may turn in 2 copies of flyers to be hung on the building's lower level.
• Flyers cannot be commercial or retail-based.
• This includes apartment rentals, job openings, etc.
• Flyers will be reviewed by the William Pitt Union staff before being hung for appropriate language and content.
• Flyers containing a foreign language must provide at least 1 copy in English. 
• Flyers must contain:
  • Contact Information
  • University student organization or department name
  • Full details of the event including time, date, and location

Rentals 

A Pitt ID is required to rent out any of the following:

• Easels
• Stanchions
• Dollys/Housing Carts
• 4 pianos to be rented after 5pm and on weekends subject to events happening in the facilities. Additional pianos may be used for practice in the Music Building
  • Music Building hours:
    • Monday - Thursday: 8:30 a.m. - 9:45 p.m.
    • Friday: 8:30 a.m. - 5 p.m.
    • Saturday - Sunday: 1 p.m. - 5 p.m.

William Pitt Union Services

Contact us for general inquiries at wmpittunion@pitt.edu

Fitness Center 

See campus Fitness Center Hours. 

Schenley Café 

On the Lower Level of the William Pitt Union you can enjoy the following eateries: 

• True Burger (Burgers, Fries)
• CrEATe (Salads)
• Ft. Pitt Subs (Sandwiches, Wraps)
• PA Taco (tacos)
• Wicked Pie (pizza) 

Please see Pitt Eats website for updated hours.

Open Student Space 

• Commuter Lounge on lower level inside Nordy's Place
• Reflection Room on the 3rd floor
• Collaborative and Quiet Study Rooms on the 3rd floor
• Dance Studio on the 5th floor. This space is available by stopping at the information desk and completing a Day of Request form
• Graduate Student Lounge on the 5th floor
• Lounge on the 9th floor

Miscellaneous 

• Pitt IT Computer and Printing Station on main floor. If printer is not working, contact 412-624-4357 or helpdesk@pitt.edu.
• PNC Bank and Citizens Bank ATMs on main and lower level 
• Campus and outgoing mailboxes on main and lower floors
• Student organization storage lockers on 4th floor

O’Hara Student Center Services

Contact us for general inquiries at ohara@pitt.edu

Thriftsburgh 

Check out the Thriftsburgh website for more information. 

Student Organization Office Space and Storage 

SGB currently offers free office space in the O’Hara Student Center to help student groups accomplish their mission. This gives organizations that provide a significant amount for the student populace an opportunity to not only store materials, but also have a place to meet and collaborate with other groups.

More information

Educational Services and Resources 

O'Hara is home to various educational resources such as the Math Assistance Center (MAC), and the Student Writing Center. 

The Writing Center will be open Monday, Tuesday, and Thursday from 9 a.m. - 7 p.m., Wednesdays from 11 a.m. - 8 p.m., and Fridays from 9 a.m. - 3 p.m. There will be in-person and virtual tutoring available.

The Math Assistance Center will be open Monday - Thursday from 9 a.m. - 7 p.m. and Fridays 9 a.m. - 3 p.m. These hours are subject to change.

Ticket Office

Forms of Payment 

The WPU Ticket Office accepts cash, checks, money orders, and Panther Funds! Currently, debit or credit cards are NOT accepted. Payment method is determined by the organization or department per request. See below for a comprehensive list: 

Service	Payments Accepted
Student Group and Department Ticket Sales	Cash, Check, Panther Funds
Locker Rentals	Cash, Check, Panther Funds

Football Parking Passes 

Football parking passes HAVE GONE MOBILE! 

According to Pitt Athletics: 

Students can log into their accounts starting Monday at 8am the week of each home game. 

For more information: 

Athletics Box Office Main Number: 1-800-643-7488 or Email: tickets@athletics.pitt.edu 

The WPU Ticket Office does NOT sell tickets for any Pitt Athletic events.  Visit the Panthers Ticket Office in the Petersen Events Center or use the contact information provided above. 

They log in via the normal ticket portal where they access their student tickets. 

Students are limited to 1 parking pass per account. 

Mobile parking will be delivered to their app the week of the game and they will need to present this from their phone to the attendant upon pulling into the lot. 

Parking passes are distributed on a first-come, first-served basis. 

Locker Rentals 

The Ticket Office offers lockers for rent in Posvar Hall. Please review the guidelines below. 

Lockers may be rented for one, two, or three terms 

All lockers must be vacated at the end of the rental period 

Any materials left in lockers after the vacate date will be donated or disposed of 

Rental Payment 

Academic Year (Fall & Spring)	$20
Summer Term	$10

Must rent for a full academic year, prorating not available. 

Rental Termination Dates 

Students may terminate their locker rental any time during the school year by removing the contents of their locker and informing the WPU Ticket Office. All rentals must be renewed or terminated by the following dates during each semester. Refunds will not be given for early removal. 

Fall 2023 term: December 8, 2023 
Spring 2024 term: April 19, 2024

Cashboxes

The William Pitt Union Ticket Office provides cashboxes for departments or student organizations free of charge. Unless other arrangements are made, the cashbox (alone or in conjunction with the ticket window) will contain $0, $5, $10, $15, $20, or $25. Requests must be made 72 hours from the desired sale date. Cancellations should be made 24 hours in advance for weekdays and 72 hours in advance on weekends. Venmo and other cashless services are not permitted. If you have any questions or concerns, please email wputicketoffice@pitt.edu.

Please review the guidelines below:

• The organization must pick up the cashbox the day of their event.
• Organizations must return the cashbox the same day. Cashboxes are not permitted to be held overnight. 
• The WPU ticket office may be used as an alternative selling place to receiving a cashbox. You must have a member of your organization staff the ticket office and all money must be turned into William Pitt Union Building Management. See below for how to complete ticket sale requests. 
• If leaving the William Pitt Union with a cashbox, a police escort is strongly encouraged. Pitt Police can be contacted at 412-624-2121. This is a complimentary service.
• All money collected during the event must be turned into William Pitt Union Building Management to be deposited into your University’s account. No money will be given directly to the student group or sponsor.

• Pick-up time may take place starting 30 minutes before the sale time.

Ticket Sales 

• Weekday Ticket Sales
  • All requests must be submitted 7 days from the desired sale date. Tickets must be dropped off to the Ticket Office between 10 am and 5 pm Monday through Friday at least 5 days before the sale. All tickets must be numbered (i.e., 1-100) and include the price, date, time, and event location. You are responsible for printing the tickets. There are no restrictions on size, thickness, color, etc. for the tickets themselves. Please allow time to count tickets with a Ticket Office representative. An electronic tracking system must be shared with the Ticket Office to keep track of tickets sold. 
  • The Ticket Office will deposit all proceeds from the event into the sponsor’s University account. No money will be given directly to the student group or sponsor. 
  • To request this service, please fill out our WPU Ticket Sale Request form. 
• Evening (5 pm - 11:00 pm) and Weekend Ticket Sales
  • Depending on staffing, we can accommodate after hours sales. Please fill out our WPU Ticket Sale Request form and request evening or weekend sales. This service is available after 5 pm on weekdays and after 10 am on weekends. Requests must be made 7 days from the desired sale date. 

Ticket Office FAQs 

Who should I contact if I have any questions about the Ticket Office? 

wputicketoffice@pitt.edu or call 412-648-7814 Monday through Friday 10am – 5pm 

How long does it take for my Ticket Office request to be approved? 

It normally takes two to four days for a request to be approved. During high volume times, it make take additional time. Please allow for enough time to meet with the Ticket Office Manager prior to the start of your requested ticket sale. 

I forgot to put in a request for a cashbox. Can I submit one late? 

We cannot guarantee that late requests will be approved. Submit your request online and then contact the Ticket Office at 412-648-7814 between 10am and 5pm Monday through Friday. 

Nordy’s Place 

Take a break at Nordy’s! Watch the big screens on game day, play pool and ping pong for free*, play board games for free*, relax with friends in the lounge, and grab tasty food at the snack bar. Located on the William Pitt Union Lower Level. 

*For undergraduates only with valid Pitt ID

Hours

Nordy’s Place's current hours are as follows:

Mon – Thurs: 10am – 11pm
Fri: 10am – midnight
Sat: 4pm – midnight
Sun: 4pm – 11pm

Equipment Policies 

Staff, faculty, graduate students, CGS, and community members must pay to play. 

Guests may bring their own equipment. However, there is still a table fee. 

Equipment must be returned at least 10 minutes before closing time. 

Agreement Clause 

I agree to return the equipment check out to me in the same condition as it was when I received it and pay the William Pitt Union any replacement or repair costs in the event said equipment is lost or damaged while checked out to me. I further agree that if I falsify or misrepresent my status as a University of Pittsburgh undergraduate student that I will be required to pay the appropriate fees of $3 per hour of play. 

Event Policies 

Event Food packages must be submitted a minimum of THREE (3) weeks prior to the event. Click here to submit a form. 

During events in Nordy’s Place, all food for the event needs to be purchased via the Nordy’s Menu Package. There is to be no food from outside vendors. 

There is to be no food in Nordy’s Lounge during events, any menu packages that are requested for an event in Nordy’s Lounge will be denied. 

Snack package requests for Nordy's Lounge is subject to events going on in Nordy's Place and is up to the discretion of the Assistant Director for Night Operations, William Westley.

Nordy’s is a public venue. To rent Nordy’s for a private event, the cost is $15/hr and must be coordinated with the Assistant Director, Night Operations. Email Will at wkw7@pitt.edu for more details

Use of recreational equipment is included for all undergraduate programs  thanks to our partnership with Student Government Board!

For non-undergraduate events, recreational equipment may be rented for events by requesting the “Game Night” package. 

If you have questions or concerns please contact wkw7@pitt.edu.

Menu 

Food

• Theatre Candy $1.50
• Butter Popcorn $1.50
• Bag of Chips $1.50
• Kettle Corn $1.50
• Snacks to go $1.50
• Soft Pretzel $3.00
• Chicken Tenders $3.00
• Mozzarella Sticks $3.00
• Ice Cream Sundae $3.00
• Nachos $3.50
• Blue Bunny Pints $4.00 

Drinks

• 10 oz. Soda $1.25 
• Coffee $1.50
• ICEE $2.00

Recreational Equipment 

*All prices listed are per hour. Undergraduates play for free with a Pitt ID. 

Board Games free with a Pitt ID 
Foosball $1 
Billiards $3 
Ping Pong Tables $3 

Reservations 

Nordy’s Place is available for event reservations after 6 p.m. Monday through Friday and after 4 p.m. on Saturday and Sunday. Nordy's Place reservations must be made through EMS at least 3 weeks prior to the desired date. Nordy's Lounge reservations must be made a week in advance.

Food Packages 

Nordy’s food packages are available for purchase Monday through Friday 6pm-12am and Saturday and Sunday 5pm-12am. Learn more about available food packages.