Ticket Office
About Us
The WPU Ticket Office is located on the main floor, to the right of the Information Desk. Pitt Program Council’s ticket window is located in the WPU Ticket Office. For more information about Pitt Program Council, check out their website.
WPU Ticket Office Hours
| Monday – Friday | 8:30 am – 5 pm |
| Saturday & Sunday | Closed |
Pitt Programming Council Ticket Window Hours
| Monday – Thursday | 10 am – 6 pm |
| Friday | 10 am – 5 pm |
| Saturday & Sunday | Closed |
Forms of Payment
Depending on the event, the WPU Ticket Office accepts cash, checks, money orders, and Panther Funds ONLY! No debit or credit cards are accepted. Different forms of payment are accepted, depending on the service requested. See below for a comprehensive list:
| Service | Payments Accepted |
| Student Group and Department Events | Check, Panther Funds |
| Locker Rentals | Cash Only |
| Movie Tickets | Cash and Panther Funds |
| Parking | Cash and Panther Funds |
| Pitt Program Council | Cash, Check, Money Order |
Football Parking Passes
Passes for the stadium are available free of charge to students on Wednesdays before Saturday home games. Students must show Pitt ID, game ticket, and have vehicle information, including license plate number. Hours to pick up passes are between 8 am to 5 pm while supplies last. The Student Football Tailgate Parking Lot is “Clark”.
Locker Rentals
The Ticket Office offers lockers for rent in the Cathedral of Learning. Please review the guidelines below.
- Lockers may be rented for one, two, or three terms
- All lockers must be vacated at the end of the rental period
- Any materials left in lockers after the vacate date will be disposed of
- Lockers may be rented between Monday through Friday 8 am through 2 pm
Rental Termination Dates
Students may terminate their locker rental any time during the school year by removing the contents of the locker and returning the lock to the WPU Ticket Office. A receipt will be issued for $8.00, redeemable at the Student Payment Center in Thackeray Hall. Failure to return the lock may result in a hold being placed on the student’s account. All rentals must be renewed or terminated by the following dates during each semester.
Fall Semester: Third Friday in December
Spring Semester: Last Friday in April
Summer Semester: Second Friday in August
Fall Semester: Third Friday in December
Spring Semester: Last Friday in April
Summer Semester: Second Friday in August
Rental Payment
| Lock Fee | $8.00 |
| Lock fee is refundable when lock is returned. | |
| First Term Rental Fee | $7.00 |
| Rental Fee | $5.00 |
| This price is only valid after the first term rental fee is paid. |
Movie Tickets
Movie tickets are available for purchase from 8 am to 5pm. These tickets are valid at the AMC Loews Water Movie Theatre. The price for one ticket is $9.50. Ticket prices are subject to change.
Ticket Window Services
The William Pitt Union Ticket Window offers a variety of services to students organizations and departments. Please view below our services. Fees may apply to specific services. To request any of our services, please submit a request through our Ticket Office Request form.
Cash Boxes
The William Pitt Union Ticket Office provides cashboxes for departments or student organizations free of charge. Unless other arrangements are made, the cash box (alone or in conjunction with the ticket window) will contain $50 or $100 in $1 bills. Requests must be made 14 days from the desired event date. Please review the guidelines below.
- Organization must pick up the cash box
- Pick-up time is a half an hour before the event start
- All money collected during the event must be turned into William Pitt Union Building Management
- Events that are collecting money Monday through Friday 9 am to 5 pm do not need a police officer onsite
- For security reasons, events after 5 PM that are expected to generate more than $100 in revenue will be required to hire a police officer or use the ticket office to sell tickets or fundraiser. If an event is in the Assembly Room, Kurtzman Room, Ballroom, or Lower Lounge and the projected attendance is 100 people or more; you will be required to pay for Pitt Police. Your room set-up and EMS request will verify this request
- Events hosted in a different building after 5 pm, are expected to pay for a police escort
- The Ticket Office may be used as an alternative to hiring a police officer. You must have a member of your organization staff the ticket office and all money must be turned into William Pitt Union Building Management
Ticket Window Requests
The William Pitt Union Ticket Windows are available for student organizations to sell their tickets or take donations during their events. Organizations are required to staff the window with members of their organization. This service is available after 5 pm on Weekdays and after 7 am on Weekends. To request this service, please fill out our Ticket Office Service Request form. Requests must be made 14 days from the desired event date.
Ticket Office Selling Tickets
All requests must be submitted 14 days from the desired selling date. Tickets must be dropped off to the Ticket Office between 8 am and 2 pm. All tickets must be numbered (i.e., 1-100) and include the price, date, time, and event location. You are responsible for printing the tickets. There are no restrictions on size, thickness, color, etc. for the tickets themselves. Please allow time to count tickets with a Ticket Office representative.
The sponsor of the event will supply and deliver all tickets to the Ticket Office. The Ticket Office will deposit all proceeds from the event into the sponsor’s University account. No money will be given directly to the student group or sponsor.
All transactions with the Ticket Office must be completed by 5 pm. Please contact Christine Pontiff with any questions or concerns.
Ticket Office FAQs
Who should I contact if I have any questions about the Ticket Office?
Christine Pontiff is our Ticket Office Manager. She is available Monday through Friday from 8am to 2pm. Her office phone number is 412-648-7814 and her email is chp4@pitt.edu.
How long does it take for my Ticket Office request to be approved?
It normally takes two to four days for a request to be approved.
I forgot to put in a request for a cashbox. Can I submit one late?
We cannot guarantee that late requests will be approved. Submit your request online and then contact the Ticket Office manager at 412-648-7814 between 8am and 2pm Monday through Friday.
My event is after 5pm on a Weeknight, do I need to pay for a Pitt Police?
If your event is expected to generate more than $100 in revenue, your event will be required to hire a police officer or use the ticket office to sell tickets or fundraiser. If an event is in the Assembly Room, Kurtzman Room, Ballroom, or Lower Lounge and the projected attendance is 100 people or more; you will be required to pay for Pitt Police. The Ticket Office is an alternative solution for your event.