How to Make an Appointment

How to Make an Appointment

Screening appointments are offered daily.


Monday – Friday,  from 9 a.m. to 12 noon and 1 p.m. to 4 p.m.


To schedule a screening appointment, call (412-648-7930).   The purpose of the Screening appointment is meet with a clinician to assess your current concerns/problems and determine the most appropriate treatment options for addressing your clinical needs.


You will be offered the first available appointment or referral that matches your schedule.


We aim to offer this as soon as possible, but waiting times may increase at busy times in the semester—or, if you have a particular counselor preference.   The screening appointment typically lasts 15 minutes so please call at a time that is convenient to you.   We need your schedule so please have this information when you call.

 

The clinician conducting the phone screening will meet with the clinical team.   The clinical team will determine the most appropriate treatment options to meet your clinical needs.

 

Recommended treatment options may include:

(1) Referral to one or more of our services (e.g., individual counseling, group counseling, couples counseling, and/or psychiatric services);

(2) Referral to other student support services within the University (e.g., Student Health Service, Disability Resources and Services, Academic Resource Center); and/or

(3) Referral to mental health services located off-campus in the community (please see section on referrals to mental health services off-campus).

 

If treatment options within the UCC are recommended, you will be scheduled for a more comprehensive assessment prior to beginning treatment.   Sometimes, this further assessment is also necessary to determine the most appropriate treatment option.   You may find that the screening assessment addresses your concerns and that you require no additional services.

 

All of our clinical services are delivered using a short-term, time-limited approach.   We utilize a short-term model in delivering services to maximize efficiency of clinical staffing resources in meeting the mental health needs of as many students as possible.   If you have concerns/problems that require long-term, intensive, or specialized treatment that is beyond our scope of care, you may be referred to mental health services off-campus.   In addition, during periods when demand for services exceeds available staffing resources, even students whose clinical needs are within our scope of care will be referred to mental health services off-campus.


NO-SHOW POLICY
Please be aware that the Counseling Center has a “no-show” policy.   This means that if you do not come to your appointment -OR- cancel the appointment less than 2 hours prior to the scheduled appointment, a $10 charge will be added to your tuition statement.


This policy is in place to ensure that students are seen as quickly as possible.   Students who arrive late, no show for appointments, or cancel at the last second, unfairly deprive other students of timely access to care.