Football Game FAQ

Game Details

Saturday, October 28, 2017 vs. Virginia at Heinz Field (downtown Pittsburgh) at 12:30 p.m.

 

Game Seating Location

Seats in the lower bowl and better rows of the upper level of the stadium are already sold to season ticket holders. Family Weekend 2017 seating is located in the UPPER ROWS OF THE UPPER LEVEL of the stadium.  These discounted seats are $12 each for Family Weekend registrants.  In addition, the Family Weekend Student Ticket Exchange* option is available ONLY to registered families who purchase one or more $12 seats.  Family Weekend 2017 seating @ $12 is just one option – please review Ticket Purchase Options below.

 

Game Seating Location Questions:

I was at the game last year and many seats in the lower bowl were vacant. Why didn’t you let us sit there?

These seats were already purchased by season ticket holders. Though the ticket holders may not attend a particular game, the seats still belong to them.

How can I obtain a better seat?

It may be possible to find better seats by purchasing tickets directly from the Panthers Ticket Office. See Ticket Purchase Options. NOTE: Registering for Family Weekend is a separate process from game ticket purchases made using Panthers Ticket Office or any other ticketing vendor.

Can my student use a student season ticket/student section ticket to sit with our family?

Outside of the student section, all seating is reserved. If your family registers for Family Weekend and purchases one or more $12 Family Weekend seats (UPPER ROWS OF THE UPPER LEVEL), your student may opt to exchange his or her student season ticket (Virginia game only) for a reserved seat with you. Please read Family Weekend Student Ticket Exchange information for details and instructions. NOTE: The exchange option is NOT available with purchases made using the Panthers Ticket Office or any other ticketing vendor.

Why would I buy tickets via Family Weekend 2017 Registration?

If you do not mind sitting in the UPPER ROWS OF THE UPPER LEVEL, these $12 tickets may be the most affordable option, particularly for a large family or if your student would like to take advantage of the Student Ticket Exchange* to sit with the family.

 

Ticket Questions:

What are my options for purchasing tickets to the football game?
  1. Family Weekend 2017 Registration To obtain discounted Family Weekend seats (UPPER ROWS OF THE UPPER LEVEL), order tickets during your online registration process at www.familyweekend.pitt.edu.Tickets are $12 each. Seating is reserved.The Family Weekend Student Ticket Exchange* is an option available only with tickets purchased via Family Weekend registration. A student may exchange a student season ticket for a seat with his or her registered family in the Family Weekend section (UPPER ROWS OF THE UPPER LEVEL) at NO ADDITIONAL COST. Indicate exchange during online registration and bring original student ticket to Family Weekend Check-in on FRIDAY, OCTOBER 27. IMPORTANT: Exchange transaction MUST be made on Friday 10/27.

 

2. Panthers Ticket Office  Online at www.pittsburghpanthers.com, via email tickets@athletics.pitt.edu or by phone 800-643-PITT.

 

Panthers Ticket Office ticket purchases are available now.

 

Purchasing game tickets from the Panthers Ticket Office is a separate process from Family Weekend registration.  Family Weekend registration is available online only: www.familyweekend.pitt.edu.

 

The Family Weekend Student Ticket Exchange is NOT available when purchasing from the Panthers Ticket Office.  All seating is reserved.  If you are purchasing tickets for family members from the Panthers Ticket Office and your student wants to sit with your family at the game, you will need to purchase a ticket for your student when you make your Panthers Ticket Office purchase.

What is the Family Weekend Student Football Ticket Exchange and how does it work?

If a family registers for Family Weekend and purchases one or more $12 Family Weekend seats (UPPER ROWS OF THE UPPER LEVEL), a student’s season ticket (Virginia game only) may be exchanged during Family Weekend Check-in for a seat with his or her registered family at NO ADDITIONAL COST.  This exchange option is available only via Family Weekend registration and NOT with tickets purchased directly from Panthers Ticket Office.  To use the student ticket exchange option:

  • When registering for Family Weekend, indicate the student ticket exchange on your order. There is no additional charge for this exchange, and you will only order enough paid seats for family members. Please review instructions carefully when registering. If your student does not have a student season ticket for the Virginia game, a ticket will need to be purchased with the family tickets.
  • Bring the student ticket to Family Weekend Check-in on FRIDAY, OCTOBER 27 at which time it will be exchanged for a reserved seat with the family.  We MUST receive the student ticket at Check-in on Friday; exchanges cannot be completed without the original student ticket or a $12 fee (cost of a Family Weekend ticket) will be charged.
  • IMPORTANT: Families using the Student Ticket Exchange MUST CHECK IN ON FRIDAY, OCTOBER 27. Student Tickets Exchanges will not be available after Friday, October 27. Your student may check in on behalf of your family.

 

Heinz Field Security Regulations

IMPORTANT: Heinz Field is a National Football League (NFL) regulated stadium and enforces an extremely strict All Clear Bag policy. Please refer to its Web site for details by clicking hereHeinz Field’s policy on permitted items will be strictly enforced! Items that are NOT PERMITTED include bags, backpacks, luggage, coolers, thermoses, purses, cans, bottles, flasks, alcoholic beverages, laser pointers, seat cushions, umbrellas, strollers, selfie sticks, video/movie cameras, professional camera equipment (lenses longer than six inches), tripods, audio recording equipment, banners or signs on poles, weapons, noisemakers, electric-heated jackets, wearing or displaying apparel or signage with profane/abusive language, and any other item deemed dangerous and/or inappropriate.

 

Handheld metal detectors are used at Heinz Field. Guests with permitted items also will need to have those items inspected. In addition, fans with heavy clothing, jackets, or blankets may be asked to open such items for inspection and screening by handheld metal detectors.  All prohibited items must be disposed of or returned to vehicles.

 

Game Shuttles

Free shuttle service is available from Oakland to Heinz Field (North Shore) and back. Shuttle service will begin three and a half hours prior to kickoff. Shuttles board on Bigelow Boulevard in front of the Cathedral of Learning. The last shuttle departs from campus at kickoff time.

 

NOTE: Buses drop off on North Shore Drive near Jerome Bettis Grille 36 until 90 minutes prior to kickoff. Within 90 minutes of kickoff, buses will drop off at Point State Park, and riders will need to walk across the Ft. Duquesne pedestrian bridge to Heinz Field. At the end of the first quarter, shuttles will begin to travel back to campus and will do so throughout the game. Shuttles returning to campus will board on Reedsdale Street near Gate B. Shuttles located on General Robinson Street only depart after the conclusion of the game.  For a map of the loading area at Heinz Field, click here (PDF).

 

The disability shuttle will depart from Bigelow Boulevard near the Soldiers & Sailors Garage entrance. It will transport guests directly to the stadium through kickoff. Drop-off is on North Shore Drive at Art Rooney Avenue. Disability shuttles will make return trips to campus starting at halftime and running until one hour after the game ends. Disability shuttles returning to campus depart from North Shore Drive at Art Rooney Avenue.

 

Do not drive to the game. Parking lots near Heinz Field are presold to season ticket holders.